Privacy policy

Last Updated: January 20, 2026

This Privacy Policy describes how GharMe (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from gharme.com (the "Services"). By using any of our Services, you agree to the collection and use of information in accordance with this policy.

1. Personal Information We Collect

We collect various categories of personal information to provide you with a curated and secure shopping experience:

  • Contact Details: Includes your name, shipping address, billing address, phone number, and email address.
  • Financial Information: Includes payment card details, transaction history, and payment confirmations processed via our secure partners.
  • Transaction Information: Records of items you viewed, added to your cart, purchased, or returned.
  • Device & Usage Information: Information about your browser, IP address, and how you navigate the Services.
  • Communications: Any details provided when contacting our customer support team.

2. How We Use Your Information

We utilize your personal information for the following legitimate business purposes:

  • Order Fulfillment: To process payments, arrange shipping, and facilitate any necessary returns or exchanges.
  • Security & Fraud Prevention: To authenticate your account and monitor for malicious, illegal, or fraudulent activity.
  • Customer Support: To communicate with you and respond to your inquiries effectively.
  • Marketing: To provide personalized advertisements and promotional offers based on your shopping preferences.

3. Disclosure to Third Parties

We may disclose your information to certain third parties to enable our Services:

  • Shopify: Our store is hosted by Shopify, which processes your information to help us run and improve our business.
  • Service Providers: Including payment processors, data analytics firms, and shipping partners (couriers).
  • Legal Compliance: When required by law to comply with valid legal processes or protect our rights.

4. Your Rights and Choices

Depending on your location, you may have the following rights regarding your data:

  • Right to Access/Correct: You may request a copy of the data we hold or ask us to fix inaccuracies.
  • Right to Delete: You can request that we delete your personal information, subject to certain legal exceptions.
  • Communication Preferences: You may opt out of promotional emails at any time by clicking the "Unsubscribe" link.

5. Data Security and Retention

  • Security: We use industry-standard SSL encryption to protect your data during transit. However, please be aware that no method of transmission over the internet is 100% secure.
  • Retention: We retain your personal information only as long as necessary to provide our Services, resolve disputes, or comply with legal obligations.

6. Children's Privacy

The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

7. Contact Us

For any questions regarding our privacy practices or to exercise your data rights, please contact us:

  • Email: support@gharme.com
  • Phone/WhatsApp Support: +91 9323767646