Shipping & Returns

Order Processing

  • Orders are processed within 1–2 business days

  • Orders placed on Sundays or public holidays are processed on the next working day

Delivery Timeline

  • Estimated delivery time: 3–7 business days

  • Delivery timelines may vary based on location, courier partner, or external factors

  • Delays caused by courier partners, weather, or unforeseen events are beyond our control

Shipping Charges

  • Shipping charges (if applicable) are calculated at checkout

  • Shipping charges are non-refundable

Cash on Delivery (COD)

  • COD is available for select pin codes only

  • COD charges, if applicable, are shown at checkout

  • COD orders cannot be cancelled once shipped

  • Repeated refusal of COD orders may lead to account restriction

Tracking

  • Tracking details are shared via SMS or email once the order is shipped

  • Customers are responsible for tracking their shipment

Address Accuracy

  • Customers must provide a complete and accurate delivery address

  • GharMe is not responsible for delivery failures due to incorrect or incomplete addresses

  • Re-shipping charges may apply

Returns & Refunds Policy

Eligibility for Returns

Returns or replacements are accepted only if:

  • The product is damaged

  • The product is defective

  • The wrong item was delivered

⚠️ Returns are not accepted for reasons such as:

  • Change of mind

  • Dislike of product

  • Incorrect size or personal preference

Return Request Timeline

  • Return requests must be raised within 48 hours of delivery

  • Requests after this period will not be accepted

Mandatory Proof

  • A clear unboxing video from start to finish is mandatory

  • Claims without proper proof will be rejected

Return Conditions

  • Products must be unused, unwashed, and in original packaging

  • Tags, labels, and accessories must be intact

Refunds

  • Approved refunds are processed within 7–10 business days

  • Refunds are issued to the original payment method

  • Shipping and COD charges are non-refundable

Replacement

  • Replacement is subject to product availability

  • If a replacement is unavailable, a refund will be issued

📞 Contact for Support

For shipping or return-related queries, contact us with your Order ID:

📧 support@gharme.com

⚠️ Final Disclaimer

GharMe reserves the right to:

  • Reject return requests that do not meet policy conditions

  • Modify this policy without prior notice